Switchboard : System Features

Access to professional switchboard features normally associated with expensive PBX systems.

The switchboard has been developed to meet the needs of users in today's fast paced world where communication and staying touch really count.

We appreciate things need to be easy to use, fast acting and reliable. That's why this switchboard has been the fastest growing online switchboard service in recent years.

Signup for an account today and within just a few minutes you'll be amazed by what you can do with your new 084 switchboard.

Zero Cost Signup, Low Cost Usage

It costs nothing to create a new Switchboard user account. There are no setup costs, no repeat fees, no subscriptions and no contract term. Plus, we give your first 084 number for free.

Flexible Number Routing

From your personal online Switchboard Control Centre you have complete control to change your 084 number routing preferences at any time of day or night.

Route incoming calls to multiple recipients.
Redirect calls to UK landlines.
Redirect calls to VOIP.
Redirect calls to mobile phones.
Choose from load balanced or sequential number routing.

Easy To Customise

The user Control Centre offers a wealth of tools and features but is still designed to be extremely straightforward to use even for inexperienced users.

Set open/closed times to dictate when you want to receive calls.
Alter the welcome message to match your business type.
Record and create personal welcome messages.
Music on hold allows you to select from a varied mix of music styles.
Turn on call screening to identify the call before you connect.

Customers Love It

Impress your customers by receiving and handling their calls in a prompt and professional manner that creates an excellent first impression.

Never hear the engaged tone. All calls are answered 24/7.
With position announce, callers know their position in the queue.
Callers can leave a voicemail if they don't want to continue holding.
With the out of hours service, callers are routed direct to voicemail.

Always In Control

With 24/7 online access every single day of the year (not to mention our optional iPhone App), you can remain in complete control of your incoming calls.

If travelling, you can easily reroute calls to your new location.
If you miss a call, we'll email you the caller details.
If a voicemail is left, we can email a recording to you.
Instant shutdown allows you to close and open the lines quickly.

Monitoring And Reporting

We give you access to professional reporting and monitoring tools so you can keep track of your calls and response times.

Monitor callers currently waiting and view the queue times.
Set your own limit before the 'calls waiting' alert is set off.
Extensive reports include calls, numbers, details, past and present.

Optional Extras

There are a number of additional useful tools and features that are available as addon utilities for a small fee.

Switchboard Login