Switchboard Features
This free service provides access to some incredible features normally only found on expensive paid switchboard solutions.
Ideal for small to medium business, the free switchboard provides a professional front-end to your organisation allowing a fast, efficient call connection service.
The switchboard now comes with additional fax to email service and the long waited option to forward calls to mobile phones, plus all the usual extras including voicemail, missed call alerts, customer queue management and call reporting.
This virtual switchboard is a great addition to any business. And best of all, it's free.
Zero Cost Outlay
You can create a new user account without paying anything. There are no setup costs, no repeat fees or subscriptions and no contract term. On top of this, we give you a free 0844/0843 number.
| Connection Fee | free |
| Monthly Rental | free |
| Activation | immediate |
| Contract Term | cancel anytime |
| Route Calls to UK |  |
| Cost to Caller | 4-6 ppm |
Flexible Number Routing
From your personal online Control Centre you have complete control to change your 0844/0843 number routing preferences at any time of day or night.
| Route incoming calls to up to 5 different phone numbers. | |
| Redirect calls to UK landlines, VOIP and mobile phones. | |
| Choose from load balanced or sequential number routing. | |
Easy To Customise
The user Control Centre offers a wealth of tools and features but is extremely straightforward to use even for inexperienced users.
| Set open/closed times to dictate when you want to receive calls. | |
| Alter the welcome message to match your business type. | |
| Record and create personal welcome messages. | |
| Music on hold allows you to select from a varied mix of music styles. | |
| Turn on call screening to identify the call before you connect. | |
Customers Love It
Impress your customers by receiving and handling their calls in a prompt and professional manner that creates an excellent first impression.
| Never hear the engaged tone. All calls are answered 24/7. | |
| With position announce, callers know their position in the queue. | |
| Callers can leave a voicemail if they don't want to continue holding. | |
| With the out of hours service, callers are routed direct to voicemail. | |
Always In Control
With 24/7 online access every single day of the year, you remain in complete control of your incoming calls.
| If travelling, you can easily reroute calls to your new location. | |
| If you miss a call, we'll email you the caller details. | |
| If a voicemail is left, we can email a recording to you. | |
| Instant shutdown allows you to close and open the lines quickly. | |
Monitoring And Reporting
We give you access to professional reporting and monitoring tools so you can keep track of your calls and response times.
| Monitor callers currently waiting and view the queue times. | |
| Set your own limit before the 'calls waiting' alert is set off. | |
| Extensive reports include calls, numbers, details, past and present. | |
Optional Extras
There are a number of additional useful tools and features that are available as addon utilities for a small fee.
| Forward calls to a mobile phone number. | optional |
| Setup a fax to email service using a new 0844/0843 number. | optional |
| Add extra 0844/0843 numbers with instant activation. | optional |
| Assign a premium gold status 0844/0843 number to your account. | optional |
| SMS alerts mean you get a text message if you miss a call. | optional |
| Advanced indepth marketing reports and analysis. | optional |
| Add an identifying name to any calls that you miss. | optional |
| You can prioritise customers to change how they are handled. | optional |
Signup Now and your new number will be activated immediately.